Frequently Asked Questions
How do I purchase an item?
Fill out the order form located on the page for the costume you are interested in. Once received I will respond to your request within two business days and send a invoice through PayPal to complete payment.
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Do you accept payment plans?
I only accept payment plans on custom commissioned pieces. By completing payment of the first installment, the client agrees to committing to the discussed payment plan. The item will only be shipped after full payment has been received. If the client's payment is more than 10 days past due, or at some point they decide they no longer are willing to complete the payment plan, the client will forfeit their item with no refund of previous installments.
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Do you accept returns?
All items I create are custom made, unique pieces. I am only as good as the measurements that you provide. Therefore, unless in the rare case that I the seller am at fault, I will not accept returns.
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How will my item be shipped?
Upon completion of your item, and receiving full payment, your item will be shipped promptly through Canada Post. Tracking numbers will be provided to the client.
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Do you accept order cancellations?
After the client has ordered their item and submitted payment I do not accept cancellations.
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How long will it take to make my item?
All ready to ship pieces are available to be shipped right away. Custom commissions generally take approximately 4-8 weeks to complete. Exact time will be discussed with the client when they order.
Do you do special orders?
If you have a costume in mind that you do not see listed contact us! I am always happy to discuss options and see if I am able to bring your idea to life!
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What are your sizes?
I am quite flexible with my sizing, and want to ensure that the costume you receive will not only fit you, but also many of your performers! All costumes come with lace up backs as well as elastic or drawstring waistbands to allow for sizing flexibility. Specific sizing will be discussed upon ordering. If you have any specific sizing requirements let me know and I will be happy to see if I am able to accommodate it! My general sizing measurements are:
Size 2-6 : Bust 32-36" Waist: 22-26"
Size 4-8: Bust 34-38" Waist 24-28"
Size 6-10: Bust 36-40" Waist 26-30"
Size 8-12: Bust 38-42 Waist 28-32"
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